Privacy Policy

WELCOME

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our website (the “Site”).

PERSONAL INFORMATION WE MAY COLLECT FROM YOU

When you visit the Site, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, the websites or search terms that referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information.”

We collect Device Information using the following technologies:

• Cookies: Data files placed on your device or computer, often including an anonymous unique identifier. For more information about cookies, and how to disable them, visit All About Cookies.
• Log files: Track actions occurring on the Site and collect data such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
• Web beacons, tags, and pixels: Electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect and process information such as your name, billing address, shipping address, payment information, email address, and phone number. This is referred to as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are referring to both Device Information and Order Information.

HOW WE WILL USE YOUR INFORMATION

We use the Order Information that we collect to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we may use this Order Information to:

• Communicate with you in a professional capacity to administer your profile and manage support requests;
• Screen our orders for potential risk or fraud;
• Provide you with information, products, or services that you request from us or which we feel may be of interest to you, in line with the preferences you have shared with us;
• Provide location-based services, such as advertising, search results, and other personalized content;
• Improve our Services and deliver a better and more personalized experience;
• Notify you about changes to our Services;
• Ensure that content from our Platform is presented effectively for you and the device you use.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and to improve and optimize our Site by generating analytics about customer browsing behavior and interactions, and to assess the success of our marketing and advertising campaigns.

TO WHOM WE MAY SHARE YOUR PERSONAL INFORMATION

We share your personal information with third parties that assist us in using it effectively as described above. These third parties include:

• Google Analytics: To help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here. You can opt-out of Google Analytics here.
• Other Businesses: We may engage with affiliated and non-affiliated service providers (e.g., logistics businesses for product delivery, marketing companies, payment processors, etc.) to offer you our Services. These businesses may store your information in a digital wallet to make the use of our Services more efficient.
• Marketing and Promotions: We may use your information to provide details about goods and services that may interest you, service messages, new features, enhancements, special offers, and events.
• Protection of Our Platform and Others: We may share your personal information to comply with applicable laws and regulations, to respond to lawful requests for information in law enforcement investigations, or to protect the rights, property, or safety of our platform, users, and others.

Please note that we do not alter our Site’s data collection and use practices when we detect a "Do Not Track" signal from your browser.

WHAT SECURITY MEASURES WE HAVE IN PLACE

We maintain commercially reasonable technical, administrative, and physical safeguards to secure your information against unauthorized access, alteration, disclosure, or destruction. For example, we may use encryption during data transmission, and implement firewalls to protect against network-level attacks. Only authorized employees have access to your information.

It is essential that you protect yourself against unauthorized access to your password and the devices you use to access our Services. Be sure to sign off when using a shared device.

Unfortunately, the transmission of information over the internet is not completely secure. While we take precautions to protect your data, we cannot guarantee the security of your data transmitted to our platform; any transmission is at your own risk.

HOW WE STORE YOUR INFORMATION

When you place an order or create an account on the Site, we will maintain your order information in our records unless and until you ask us to delete it.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect, for example, changes to our practices or for legal, operational, or regulatory reasons. We will post the current version of this Privacy Policy on the platform, and each update will be effective upon posting or on the designated "effective date."

It is your responsibility to regularly review this Privacy Policy. Your continued use of the platform after any changes constitutes acceptance of the updated Privacy Policy.

HOW CAN YOU CONTACT US?

For more information about our privacy practices, questions, or complaints, please contact us by email at info@lahan-al-awtar.com or by mail using the details provided below.